Program Details
Worldliness
Module: Business, social and dining etiquette
Outcome to Client: Show up with grace, confidence, and global savvy leaving lasting impressions in every boardroom and dining room.

Key Takeaways:
• Own First Impressions: Nail posture, handshakes, and tone the moment you walk in.
• Be Boardroom-Ready: Master modern business manners and avoid awkward missteps.
• Go Global with Ease: Navigate cultural customs and international etiquette like a pro.
• Shine Socially: Move through events, meetings, and mixers with charm and polish.
• Dine Like a Diplomat: Handle formal meals, toasts, and table settings with poise.
• Host with Finesse: Lead business meals that impress with warmth and professionalism.
• Stay Graceful Under Fire: Handle slips, spills, and social curveballs without breaking a sweat.
Module: Cultural intelligence
Outcome to Client: Foster a truly inclusive environment where diverse voices thrive and differences become your team’s greatest asset.
Outcome to Client :
• Communicate Across Cultures: Speak in ways that resonate globally and inclusively.
• Know Thyself: Identify personal biases to build deeper, more authentic connections.
• Bridge & Bond: Respect differences while finding shared values that unify.
• Decode Cultural Dimensions: Use Hofstede’s framework to lead confidently across borders.
• Leverage Diversity: Turn cultural variety into a spark for innovation and growth.

Module: Hybrid & cross-cultural collaboration
Outcome to Client: Create cohesive, high-performing teams that thrive across locations, time zones, and cultures, whether collaborating virtually or in person.

Key Takeaways:
• Seamless Hybrid Collaboration: Align platforms, goals, and agendas for smooth workflows.
• Lead Across Cultures: Navigate cultural differences with empathy, building unity around shared objectives.
• Engage Everywhere: Use dynamic facilitation—polls, visual cues, breakout groups—to keep teams focused and involved.
• Structure for Success: Implement a clear plan before, during, and after meetings for both virtual and in-person settings.
• Inclusive Leadership: Adapt your approach to diverse personalities and work styles, fostering engagement and motivation.
• Strengthen Virtual Bonds: Build trust and cohesion in hybrid environments, ensuring connection like in person.
• Address Challenges: Overcome time-zone fatigue, cultural misalignments, and virtual misunderstandings.
• Scale with Culture: Develop team rituals and shared norms that maintain consistency across formats.
Module: Cultural leadership
Outcome to Client: Lead with inclusivity, fostering a culture that drives innovation, collaboration, and global success.
Key Takeaways:
• Assess Cultural Gaps: Identify and bridge the gap between your organization's current, perceived, and ideal cultures.
• Boost Effectiveness: Leverage cultural alignment to drive engagement, innovation, and results.
• Customer Focus: Use cultural strength to keep teams centred on delivering exceptional customer value.
• Balance Control & Flexibility: Create a culture of accountability with the freedom for growth and autonomy.
• Cultivate Trust & Approachability: Encourage open communication and leadership that invites diverse ideas.
• Embrace Global Diversity: Harness cultural differences to foster fresh perspectives and connect with global markets.
